Upgrade to Operations Hub SIM in a High-Availability Cluster

This topic describes how to apply SIM upgrades to the existing version in a highly available server.

Before you begin

See Set up a High Availability Cluster.

Download the Operations Hub SIM installer package from Salesforce.

Procedure

  1. On the Node1 server, launch Windows Failover Cluster Manager.
    Ensure that:
    • Node1 is Active
    • Node2 is Paused
  2. Install the SIM package on Node1.
    1. Run the executable file as an administrator to start Operations Hub SIM installation.
    2. Navigate the wizard to begin the installation process.
  3. After successful installation on Node1, move the cluster to Node2 in Windows Failover Cluster Manager.
    Ensure that:
    • Node1 is Paused
    • Node2 is Active
  4. Install the SIM package on Node2.
    Repeat step 2 on the Node2 machine.
  5. After successful installation on Node2, restart both Node1 and Node2 servers to apply changes.
  6. Verify that you can successfully log in to Operations Hub on both nodes.