When you create an RCA Preserve, the type of data that you want a member of the Root Cause Analysis Team to collect is identified by one of the following categories, known as the 5 P's:
- People: Indicates that human witnesses should be questioned about the incident. Witnesses might include the person who is responsible for the maintenance of the piece of equipment or location associated with the failure event, the operator, or even the stock room attendant.
- Parts: Indicates that physical pieces of the equipment should be collected (i.e., the broken pieces). This may also include collecting a functional piece of equipment to test against the broken one.
- Paper: Indicates that any data or information that exists about the piece of equipment or location should be gathered. This could include recent performance reports, schedules, Meridium Enterprise APM data, specifications, and so on.
- Position: Indicates that the environment in which the piece of equipment or location exists should be documented and considered. This could include, for example, the temperature of the room at the time of the incident or the proximity of one piece of equipment or location to another.
- Paradigms: Indicates that any trends or common assumptions about the cause of the incident should be considered. The intent of noting these paradigms is to remove this assumption from the investigation (i.e., remove any bias from the analysis).
You can select one of the 5 P's on the RCA Preserve records datasheet, in the Data Category box.