Fourth Quarter of 2023
Release Date: December 13, 2023
This topic provides a list of product changes released for this module on this date.
| Description | Tracking ID |
|---|---|
| You can now add work items related to a case. This feature helps you decide the action to be taken when resolving the case. To facilitate this enhancement, a new section, Equipment Event, has been added to the case details page. | US610275 |
When creating a case, you can now select an asset from the Asset Hierarchy instead of manually entering the asset ID. To facilitate this enhancement, in the Create a Case window, the  button has been added, which displays a list of assets specific to the tenant that you are using. | US584170 |
Release Date: October 6, 2023
This topic provides a list of product changes released for this module on this date.
| Description | Tracking ID |
|---|---|
| You can now access the new advanced-visualization-based CBA Dashboard page from the Cases home page as well as the Case Details page. Note: There is no change in the legacy CBA Dashboard page that you access from the Tools menu. | US596911 |