Fourth Quarter of 2022

Release Date: December 13, 2022

This topic provides a list of product changes released for this module on this date.

Table 1. Enhancements and New Features

The following enhancements and new features have been added.

DescriptionTracking ID
To enhance usability, the text fields for 5 Whys Analysis are now expanded across the complete width of the page.US552064
To increase usability, in the RCA Definition datasheet, the filed name Frequency is renamed Number of Related Failures.US541077
To enhance usability, while creating an RCA Verification, you can now assign the verification to any team member, instead of only the Principal Analyst.US501284
The Configure System Email section has been removed from the Email Settings workspace in the RCA Administrator page. You will now receive root cause analysis alert notifications from the email address that is configured in the Email Settings page in Operations Manager.US459248
Table 2. Resolved Issues

The following issues, which existed in one or more previous versions, have been resolved.

DescriptionTracking ID
Previously, when you published an RCA Analysis and enabled the option to send an email, and if any of the email recipient was incorrect, then the publishing failed with an incorrect error message. This issue has been resolved. Now, in this scenario, a warning message appears indicating that you must validate the email recipients.US536521
Previously, in the Preserve Records section, the fields appeared in English and not in the language based on your language settings. This issue has been resolved.US463186
Previously, for all categories of Root Cause Analyses in the RCA Overview page, the Analysis Type column contained an incorrect spelling. This issue has been resolved.DE189077
Previously, when you created an RCA using a template that was loaded through the RCA Data Loader, you were unable to edit the analysis. This issue has been resolved.DE186407
Previously, when you attempted to access the Logic Tree in an RCA Analysis and while the page was still loading, you attempted to switch to the Event Timeline, an error occurred. This issue has been resolved.DE181425
Previously, the RCA Analysis verification email did not contain any reference to the source analysis. This issue has been resolved.DE175885
Previously, in the RCA Recommendations, when you attempted to assign a target completion date that was in the past, an incorrect message appeared. This issue has been resolved. Now, you receive a message indicating that the target date must be set as a future date.DE170361
Previously, when you created a copy of an RCA Analysis, the copied analysis did not display the secondary events in the Event Timeline. This issue has been resolved.DE164706
Previously, in the design canvas of the RCA Event Diagram, you were unable to drop icons from the Palette section to the top left corner of the start node. This issue has been resolved. Now, the available workspace to add nodes has been extended to include the far corners of the design canvas.DE162460
Previously, if your Language setting was not English, and you accessed the Event Timeline diagram for an analysis, the event types were not translated to the language corresponding to your Language setting. This issue has been resolved.DE155403
Previously, in an RCA Event Timeline that has multiple events, when you modified a primary event and attempted to save it, an incorrect message was displayed. This issue has been resolved.DE153555
Previously, if State Management was enabled for a Root Cause Analysis and the analysis was in any state except Not Started, when you attempted to save the analysis as a template, an error message appeared. This issue has been resolved.DE145612
Previously, when you deleted an RCA Hypothesis from RCA Logic Tree, the child verifications were not deleted in the database record and appeared in Record Explorer when you did a global search. This issue has been resolved.DE143298
Previously, when you added an event to the RCA Event Timeline, and then attempted to add another event, the datasheet for the event added previously was loaded instead of a blank Event Datasheet. This issue has been resolved.DE143055
Previously, when you selected the notification checkbox for an RCA Verification Record, the notification was sent to the first Team Member instead of the current assigned user. This issue has been resolved.DE131253

Release Date: November 18, 2022

This topic provides a list of product changes released for this module on this date.

Table 3. Resolved Issues

The following issues, which existed in one or more previous versions, have been resolved.

DescriptionTracking ID
Previously, when importing a Hypothesis into a Logic Tree Diagram, you could not reassign the associated Verification to a team member in the imported Hypothesis. This issue has been resolved. Now, you can reassign the Verification to a team member in the original or imported Hypothesis.DE191568
Previously, in the My Analyses section of the RCA Overview page, when you selected a published analysis, the Publish button disappeared and could not be restored until the page was refreshed. This issue has been resolved.DE190133
Previously, when you accessed a published analysis, you were not able to see the datasheet for the analysis. This issue has been resolved.DE189792
Previously, when you accessed a Root Cause Analysis, and then accessed a second analysis in a new tab, the Site Reference Key for the second analysis was updated incorrectly to reflect the site information of the first analysis. This issue has been resolved. DE186183
Previously, when you attempted to send an RCA email notification for Preserve Records, the received URL did not navigate the user to the source analysis. This issue has been resolved.DE183318