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Important Product Information
Quick Start
Types of Licensing
Architecture Guide
License Client
- License Client Overview
  Use the License Client to activate, review, and update licenses on a client device or a USB hardware key. The License Client can retrieve licenses from a Cloud License Server, a Local License Server on your intranet, or a USB hardware key.
- Installing the License Client
  You must install the License Client on all client devices that require to activate a Proficy software.
- Removing Existing Legacy Licenses
  Before migrating to cloud-based licensing, you must remove your existing licenses.
- Upgrading Legacy Licenses
  If you received an upgrade file for a legacy license, you can use that file to update the legacy license instead of the License Client.
- Viewing the Audit Log
  The ProficyLicenseClient_Audit.log file provides details about operations performed on the License Client.
- Viewing Licenses
  The View Licenses tab displays information about licenses on this computer. You can display license information for all products or a particular product.
- Activating Licenses
  - Activating Licenses on a Computer Connected to the Cloud License Server
  - Activating Licenses on a Computer Connected to a Local License Server
  - Activating Licenses on a Computer with a USB Hardware Key Inserted
  - Activating Licenses on a Computer not Connected to the Cloud License Server
    Use the Activate Licenses tab to activate licenses on client computers that are not connected to the Internet.
    - Generating a Request File
      Generate a request file from an offline computer.
    - Generating a Response File
      Generate a response file from an online computer.
    - Activating Licenses
      After generating a request file from your offline computer and a response file from an online computer, you can activate licenses on the offline computer.
  - Activating Licenses for a Non-Configurable Software Key
- Applying Proficy Licenses using Tag Pooling from Cloud Server
  Activating licenses with tag pooling enables efficient management of SCADA systems by allowing you to allocate additional tags (database blocks) without having to reorder new licenses. This feature streamlines the process of expanding SCADA systems and distributing tag licenses across multiple systems using a pooling code. The pooling code provides the flexibility to add, distribute, or return tags based on your system requirements. Currently, tag pooling is available for SCADA iFIX and CIMPLICITY product software licenses.
- Returning Licenses
- Completing Offline Processes
- Advanced Tab Functions
  Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
- About Term Licensing
  Term Licensing allows you to use GE Vernova Proficy products for a specified period, providing flexibility to meet your short and long term license requirements. In addition to the existing perpetual licensing model, the term licensing support model ensures you have access to the latest features, updates, and support for the duration of your subscription. Typically, the term license for GE Vernova Proficy products range from 3 to 5 years. Once the term license expires, you must renew the license to continue using the Proficy software.
- Command-Line Operations
Local License Server
USB keys
FAQs and Troubleshooting

Generating a Response File

Generate a response file from an online computer.

Before you begin

Start the License Client.
Verify that License Server has been selected as the license activation mechanism and that the Connection Status is Online in Advanced Operations.

Procedure

Click Complete Offline Process.
The Complete Offline Process page appears. A message indicates the response file location and when it expires.
Click Generate a response file from an online computer.

The Generate a Response File page appears.
If necessary, insert the media device into the computer.
Select the request filesand the response folder location, then click Generate File.

The response file is generated and saved to the specified location on a media device or network drive that can be accessed by the offline computer.

Note:
The response file expires 24 hours after being created. The application indicates how much time is remaining before the response file expires.

What to do next

If you are using a portable media device to store the response file, remove it and return to the offline computer.