Known Issues and Limitations

The following known issues and limitations exist.
Table 1. Plant Applications Web AdminThe following known issues and limitations exist.
Issue# Area Description
DE185477 Web Admin Plant Applications Web Admin does not support 'Object Types' and 'Historians'' for Plant Applications 2023 release. To remove their roles, do the following:
  1. Go to Security Management application.
  2. Navigate to the Roles page, then click Edit for any role.
  3. Navigate to the Web Administrator tab, then clear the check boxes for Administer Object Types and Administer Historians.
    Note:
    Even if you assign the roles for Administer Object Types and Administer Historians, the system will not perform the functions for Object Types and Historian.
DE183511 Web Admin When the user creates a new revision for the material and it's specification, the draft specification revision displays an effective date which is equal to the effective date of the previous published revision.
DE184221 Web Admin For a plant model entity, the following menu options require to be enabled in the details panel:
  • For draft plant model entity: Browse revision history and Publish.
  • For a published model entity: Browse revision history and New revision.
Table 2. Plant Applications ServerThe following known issues and limitations exist.
Issue# Area Description
01193432 Plant Applications Server The Plant Applications Server is not able to read data from the mirrored Historian when the primary node is down.
Table 3. Plant Applications Web ServerThe following known issues and limitations exist.
Issue# Area Description
DE192694 Web Server PlantApps Manager logs are logged at the following Web Server log path: C:\Program Files (x86)\Proficy\Plant Applications Web Server\Report Server\Logs.
DE192706 Web Server The killrs.log file is created in C: drive in a folder named 'Program'.

The log file path should be passed with double quotes or shortfile path should be used.

The killrs.log file should be created in the following path: C:\Program Files (x86)\Proficy\Plant Applications Web Server\Report Server\Logs.
DE195072 Web Server Log path in site parameters is created with Fully Qualified Domain Name (FQDN) instead of NetBIOS name.
DE195073 Web Server ProfPDF Service_Desc is created with Fully Qualified Domain Name (FQDN) in CXS_Service table.
Table 4. Plant Applications Web ClientThe following known issues and limitations exist.
Issue# Area Description
DE194655 Web Client Ansible installer was not able to handle passwords with "+".
DE194878 Web Client DT+ and Waste+ displays do not load when the Plant Applications Client is installed on E: drive.

Workaround

  1. Close Plant Applications Client.
  2. Run the following command: C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm.exe "E:\Program Files (x86)\Proficy\Plant Applications Client\Client\PlantApps.WPFDisplays.DisplayWrapper.dll" /codebase /tlb:"E:\Program Files (x86)\Proficy\Plant Applications Client\Client\PlantApps.WPFDisplays.DisplayWrapper.tlb"
  3. Start Plant Applications Client.
Note:
When the user installs Plant Applications Client other than C: drive, then this issue arises. If user installs Plant Applications on F: drive, then the user must change the 'drive' letter in the above command.
DE194754 Approval Cockpit User is not able to add attachments such as images, videos, and audios to a comment in the Approval Cockpit application.
DE176022 Web Client

The comment video recording has a known issue where the user cannot record and add a video to a comment in Plant Applications Web Client using an iPad.
DE194529 Process Order, Downtime, Activities, Waste, Work Order Manager Not able to download Grid data using Export as CSV and Export as Excel options in iPad.
00999599 Alarms There are issues with the Alarmview ActiveX control.

The current workaround is to ensure that the Interop.PRMsgs.dll is available in the below folder paths in the custom .Net application to trigger events:

  • <project>\obj\x86\Release
  • <project>\obj\x86\Debug
  • <project>\bin\x86\Release
  • <project>\bin\x86\Debug
DE194284 Non Conformance Deleted operations are displayed on the Create CTP Disposition screen in Non Conformance.
DE194288 Non Conformance Plan column does not display data when user clicks on View (Eye icon) on the History tab.
DE194030 Non Conformance

In the Non Conformance application, when you Perform Disposition for the NC, if you move the NC to Material Review Board (MRB) from the DISPOSITIONS drop-down list, and then move the NC from MRB to Scrap, the following error message is displayed: Unable to process your request. Try again.

As a workaround, in Plant Applications Administrator, you must configure MRB/NCR to Scrap as a Valid Transition Status. Following are the steps to configure MRB/NCR to Scrap as the valid transition status:

  1. In Plant Applications Administrator > Plant Model, navigate to Unit Properties Configuration for the required unit.
    Note:
    The required status is configured on the unit where the serial/lot is created.
  2. From the available Production Statuses, select Scrap.
  3. Select Copy From.
  4. Select MRB/NCR.
  5. Move the Scrap status to the Valid Transition list.

After the configuration in Plant Applications Administrator, you can dispose the NC that is in MRB/NCR to Scrap.
DE192658 Waste In the Waste application, the KPIs tab data was distorted when the user entered a lengthy product name.
DE185864 Work Order Manager When the user selects all the materials (30k) from the materials drop-down list with the screen resolution set to10 percent, the system becomes unresponsive and displays 400 Bad Request response.
DE185470 Unit Operations/Work Order Manager/BOM Editor/Route Management When a material is assigned to more than one product group, then the material is listed multiple times in the GO TO search drop-down list.
DE192143 Unit Operations, Work Queue, and Process Orders In the Unit Operations, Work Queue, and Process Orders applications, when you attempt to expand the width of MATERIAL and MATERIAL DESCRIPTION columns in the BOM grid view, the column width is not modified. As a workaround, you must reset the user settings for the BOM grid view to fix this issue. Following are the steps to reset user settings:
  1. Navigate to the operator-app-service swagger URL: https://<FQDN or Hostname>:5059/operator-app-service/swagger-ui.html.
  2. In user-settings-controller:
    1. Select GET/v2/settings/apps. In the Parameters section, enter the application name in the appName field (Example: Unit Operations) and then, select Execute.
      Note:
      Application details such as, app category, description, id, and so on are displayed.
    2. Select DELETE/v2/settings/apps. In the Parameters section, enter the id number (displayed after step a) in the appId field and enter bomGrid in the viewName field, and then select Execute.
      Note:
      The current BOM grid view settings for the user will be deleted.

    When you login the next time, the BOM grid view settings will be reset to the original grid view settings. The column width for MATERIAL and MATERIAL DESCRIPTION can be modified as required.

DE186559 Work Queue/Work Order/Unit Operations

Photo, video, and attachments are not displayed in Non-Conformance View pop-up window when user adds these attachments under Additional Information tab in the Create NC pop-up window.
DE186896 Work Order Manager The required quantity of split operation is not correct when the user changes the BOM assignment for an In-Progress work order from the Work Order Manager screen.
DE187077 Route Editor When a route does not have any assigned properties or the property value is modified, the PRE call shows the default property value.
DE176308 Work Queue/Unit Operations/Work Order Manager The system displays the message: Duplicate serial/Lot# not allowed even though unique serial/lot# name is auto populated.
DE194391 Autolog Variable cell color needs to be updated for the custom variable and string variable.
DE194359 Autolog When updating the test value in the ESIG column if the user cancels the E-sign, then the old value disappears from the cell.
DE194337 Autolog There is a functionality issue to indicate whether a test value has a comment or not.
DE194336 Autolog There is a functionality issue with the Event Num formatting.
DE194334 Autolog Allows the user to close the sheets without saving them first.
DE194335 Autolog The Enter key does not work after entering a value on the last variable of the sheet.
DE194267 Autolog When the user adds a comment, the text is still displayed in the right side instead of getting cleared.
DE191782 Autolog When using the Autolog application, the page becomes unresponsive and takes time to load the content.
DE194640 Autolog There are navigational issues with the left and right pane.
DE194744 Autolog Adhoc trend displays test values of the deleted events from the time-based sheet.
DE194747, DE194750 Autolog When a new event is added, the test values are displayed as null and does not give specifications and alarms. User must enter any test value after creating the new event and then re-open the sheet to get these features for the first time.
DE195256 Route Editor When a property definition having Boolean data type is added, then while saving the route, the system displays 500 Internal Server Error.
DE194978 Route Editor When a route is created with two operations and documents are assigned to each operation, then after saving the route, one of the operation displays duplicate document.
DE194995 Route Editor When a route is created with two operations and documents are assigned to each operation, then after saving the changes, the operation level document does not display correctly.
Table 5. Plant Applications Web Client Language Translation IssuesThe following known issues and limitations exist.
Issue# Area Description
DE185772 Work Queue The following elements are only translated in English:
  • 'Tab names' when the screen resolution is set to 90 percent
  • 'Column Chooser' on the landing page
  • The BOM tab column names
  • The Column Chooser tool tip
  • The BOM Formulation properties tool tip
  • The BOM Formulation properties pop-up window title
  • The BOM Formulation properties pop-up value column
  • The 'No Data to Display' text on the BOM Formulation properties pop-up window
  • 'No Data to Display' text on the landing page
  • The Quality tab 'autolog'. Not translated in Arabic
  • The 'Cancel' option in the Comment pop-up window
  • The 'Cancel' and 'Yes' options in the warning message when discarding a comment
  • The 'Cancel' option in the warning message when deleting a comment
  • The 'Cancel' and 'Yes' options in the warning message when discarding comment for a serial lot
  • 'RESULTS' in Create defect pop-up window
  • The 'General Details' tab in Create defect pop-up window
  • The 'Column names' tab in Create defect pop-up window
  • 'DISCRIPTION' in View defect pop-up window
  • Pagination
  • The Cancel option filter pop-up
  • The Cancel option clock on filter pop-up
  • The Cancel option attachment pop-up
DE186278 Process Order The following elements are only translated in English:
  • The 'Apply' option on search pop-up window
  • The 'Cancel' option on Filter pop-up window
  • The 'Cancel' option on Comment pop-up window
  • The 'Yes' and 'Cancel' options on Discard comment warning pop-up
  • The 'Cancel' option on Delete comment pop-up
  • The 'Cancel' option on Upload file pop-up
  • The Column headers in the BOM tab
  • The Column headers in the BOM tab
  • The Column chooser in the history tab
  • Pagination in the History tab
DE186280 Line Overview/Operator Log The following elements are only translated in English:
  • For Line overview:
    • Availability and Total Downtime
  • For Operator log:
    • Hand-Offs menu
    • View by label, list items, and search placeholder
    • Add Log Entry option
    • Hands-Offs View by label, list items, and search placeholder
    • Entered by
DE185797 Non Conformance The following elements are only translated in English:
  • The Edit menu under More options
  • The Column names in Edit defect pop-up
  • The labels and tab names in View defect pop-up. Defect summary tab
  • The labels and tab names in View defect pop-up. Disposing summary tab
  • The labels and tab names in View Disposition pop-up. Defect summary tab
  • The labels and tab names in View Disposition pop-up. Disposing summary tab
  • The column names when disposing Receiving Inspection defect
DE185792 Work Order Manager The following elements are only translated in English:
  • The pagination landing page
  • The 'Tab names' when the screen resolution is set to 90 percent
  • The BOM tab column names and Column Chooser
  • The Variable tab in Edit Work order
  • The column header in resource tab in Edit Work order
  • The column header in BOM tab in Edit Work order
  • "Drag a column header here to group by that column" message in By value tab in the Property tab in Edit Work order
  • Add variable pop-up title
  • Add variable pop-up tab
  • Add variable pop-up material tab columns
  • Add variable pop-up Equipment tab columns
  • The Variable tab column header in Edit Work order