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WE ARE HERE TO HELP

NEED TO CONTACT SALES OR SUPPORT?

Our Electrification team is here to help. Whether your inquiry relates to Grid Solutions, Power Conversion & Storage, or another Electrification offering, we'll make sure it reaches the right team. Just answer a few questions below, and we'll respond within 24-48 hours.

Follow the steps below to submit an email to our Sales Inquiry / Technical Support team

FREQUENTLY ASKED QUESTIONS

Sales inquiries are routed to the appropriate, region-specific sales team. If there is not enough information in the form to be properly routed, one of our sales associates will reach out to you via phone to solicit additional information for our sales team. If we cannot get in touch with you via phone, we will follow up with an email. Technical inquiries are routed to the appropriate, region-specific technical support teams and follow the same process as above.

Our team typically responds within 24 to 48 hours of the form being submitted. This may be delayed if we are experiencing higher than normal form submissions or if there are local holidays that are being observed.

If you don’t see your option featured in the drop-down menu, please submit a sales inquiry with as much information as possible and a member of our team will contact you as soon as we can.

Additional support and resources

Spare parts request form

Our experts can work with you to design an optimal spares strategy over time & spares packages to help reduce your downtime and improve your equipment availability.
Order Status

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Have an order number? Find your latest order status.
Online Resources

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Suppliers

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