The Power of Yes

Can Steam Power service my boiler?

YES. With our rapid-response services—and over 100 years of OEM boiler experience—we help power producers generate reliable, affordable energy. This is the Power of Yes. 

Customer stories

Helping restore productivity to a thriving Canadian industrial

A Canadian pulp and paper mill was losing revenue due to a failing waste recovery boiler smelt spout, so fast action was needed. Multiple failures of the mill’s boiler smelt spout were resulting in a drop in productivity of $14M CAD. A new smelt spout would help restore the mill to its previous productivity and keep its business running smoothly. GE installed a new unit quickly—in less than six weeks—and the new smelt spout is now running in a more stable environment, which has helped add 5-7 MW to the mill’s power output.


weeks to install

5-7 MW

additional output


Modernizing boilers for a booming pulp & paper business

In the small Canadian town of La Tuque, pulp & paper production is a big deal. Located in the Quebec province, the community’s economy centers on several manufacturing facilities, including the La Tuque pulp & paper mill, where tons of high-demand packaging goods are produced for industries including food and beverage and beauty & personal care.

In operation since 1907, the pulp & paper mill was facing aging industrial boiler components that needed modernization services to keep up with its 24/7, 350-days a year production schedule. With downtime only possible a few days a year, La Tuque tapped GE Steam Power to install new economizer boiler hardware that could extend the plant’s operating life as much as 40 years.



The GE team was able to complete the industrial boiler project ahead of schedule due to meticulous, early project planning and the team’s familiarity with the plant—GE started working with the La Tuque mill more than 50 years ago with the installation of boilers and air pollution control equipment.

The modernization effort is helping La Tuque maintain the quality standards of its operation recommended by the Technical Association of the Pulp and Paper Industry (TAPPI). Ever since the industrial boiler service took place, the new equipment’s performance has been “outstanding.”

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