May 1, 2020
Alerts
This topic provides a list of product changes released for this module on this date.
| Description | Tracking ID |
|---|---|
| Previously, when you attempted to perform any action in the Alerts module, the request intermittently timed out and a 502 Gateway Timeout error message appeared. This issue has been resolved. | DE133067 |
Cases
This topic provides a list of product changes released for this module on this date.
| Description | Tracking ID |
|---|---|
| You can now assign a case to a user group. This allows any user in the group to act on the case. To facilitate this enhancement, the Group option has been added to the Assign Case window. | F49917 |
| Description | Tracking ID |
|---|---|
| Previously, when you applied a filter set to the cases, and then navigated back to the Cases module, the filter set that you applied was not retained and only the unclaimed cases appeared. This issue has been resolved. | DE131918 |
| Previously, when you assigned a case to a user, the user sometimes did not receive any notification about the assignment. This issue has been resolved. | DE131400 |
| Previously, when you updated a case, the subscribers of the case did not receive any email notifications even though their email addresses were not blocked or restricted from receiving notifications. This issue has been resolved. | DE131384 |
SmartSignal
This topic provides a list of product changes released for this module on this date.
| Description | Tracking ID |
|---|---|
| You can now generate a diagnostic coverage report for a locked analytic instance. This allows you to see the impact of the changes before deploying. | F51434 |
| You can now see a message when you hover over the job status that is in process. This allows you to see the step in progress and percentage of completion on a longer running job. | US402297 |
| Description | Tracking ID |
|---|---|
| Previously, when you tried to get analytic instance tag groups under certain conditions, the service returned an HTTP 500 Internal Server error. This issue has been resolved. | DE131971 |
| Previously, the SmartSignal Maintenance application’s rows were sometimes offset from the first column. This issue has been resolved. | DE132308 |