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Technical Support
We are committed to providing fast, courteous and professional post-sales technical support, product upgrades, and testing and repair services to our customers. Technical support engineers and technical specialists are standing by to assist you with your industrial communications product questions.

Speak to a technical support representative
(800) 474-0964, option #3 North America
+1-585-241-5510, option #3 Worldwide
Email us

Follow the steps below to submit an email to our technical support team

Online RMA Status

Have a Case ID, RMA Number or Serial Number?
Use the eRMA tool to check the status of your RMA online.

Check RMA

MDS Software and Firmware

GE offers a variety of complementary software programs to customers to manage their radio networks. Product firmware and firmware upgrades are also available for our wireless product lines.

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