Professional Services

Phase 1: Defining Scope of Work 

The first phase of a network communications project is to gather information about the customer’s requirements. The following activities will take place during the definition phase of a project:

• Capture the strategic objectives of the project.
• Meet with key stakeholders to collect system requirements which can range from latency and throughput, protocols, coverage areas, security, and so on.
• Provide customers with a requirements document and initial system concept design.
• Set up and install cell-enabled radios to comply with existing contract requirements. Will arrive on-site ready to activate to a customer’s cellular network and servers.

Phase 2: Analyzing the Environment

The analysis phase of the communications project allows engineers o validate the initial concept design and verify that it meets the customer’s expectations by providing the following:

• Traffic modeling analysis to support the network throughput and latency needs.
• Network and security analysis to identify the most appropriate network topology and possible security risks coupled with preventative solutions.
• Predictive reports, such as propagation coverage, spectrum interference and mitigation plans for potential system failures.

Phase 3: Developing the Final Network Design

During the design phase, the network design is finalized and ready to be implemented to meet the customer’s scope of work and requirements. GE Vernova can provide the following during this stage:

• On-site audits to validate design assumptions and RF site surveys to verify coverage models.
• Channel planning to meet spectrum requirements and the creation of a bill of materials and drafting plans to document subsystem components.
• Detailed system, network management and application design plans based on survey results to create the desired network topology.

Phase 4: Project Implementation

During project implementation, the following activities take place:

• File regulatory agency required spectrum documentation and procure all necessary equipment.
• Assemble the network communications devices, conduct factory assessment testing, oversee commissioning of the equipment, and complete network audits to ensure system performance.
• Prepare knowledge transfer and training materials on system operations and maintenance.
• Provide on-site training for a smooth transition of the project.

Phase 5: Supporting our Customers

GE Vernova can continue support of the implemented system and provide the following services:

• Access to an authorized local partner close to your facility for troubleshooting and replacement.
• A call center with access to technical services for assistance in troubleshooting system issues or general product questions or on-site support if required.
• A hosted or on-site network operations center for systems monitoring and diagnosis.

A wide variety of field services are offered to customers including:

• Installation, testing and commissioning of systems
• Startup services
• On site assistance
• Hands-on training
• System upgrades
• Customized services as required
• Firm price quotation or Time & Expense (T&E)

The Lentronics Multiplexers team ensures on time and on budget completion of projects by:

• Developing and maintaining project schedules
• Monitoring deliverables and project milestones
• Expediting when necessary
• Coordinating GE Vernova, customer and contractor resources
• Conducting project meetings

Fundamentals of RF Communications

Instructors will remove the mysteries of RF communications by showing students the fundamentals of RF wireless theory, design, and installation. We will also discuss best practices for industry standard applications including Point-to-Point and Point-to-Multipoint radio systems. Students will also learn about the various types of radio interfaces including protocols and network fundamentals.

Lentronics Hardened Optical Networks

Lentronics Hardened Optical Networks product specialists offer a variety of training courses for both SONET and SDH telecommunications standards. Customers can choose from holding training courses at their own physical location, or having their personnel take training at the GE Vernova main office located in Burnaby, just outside of Vancouver, Canada. Courses range from 2 to 5 days in length depending on customer requirements and the depth of training desired. Customized courses can also be provided.

Regional Training

Regularly scheduled Regional Training courses are offered at selected locations around North America. Contact your factory representative to discuss course offerings. Click here to request more information on regional training courses.

Training for JungleMUX & TN1U/TN1Ue

Factory Training Courses

Scheduled training classes are offered at regular intervals throughout the year at the GE Vernova MDS Technical Training facility located in Rochester New York, U.S.A. The Technical Training Center contains equipment for hands-on interaction with wireless communications products, test tools, and computers. Training class sizes are kept small so instructors can interact with each student. Students receive comprehensive course manuals, with course notes that include lab exercises.

Customer Site Training Courses

To increase the number of employees who can benefit from our training, GE Vernova MDS Technical Training offers the option of conducting training courses in person at customer facilities. These on-site courses can be customized to a specific range of topics.