5 Ways to Accelerate Your Outcomes with Proficy Software Author Sticky Ana Gutierrez Product Manager, Customer Success GE Vernova’s Proficy® Software & Services Ana Gutierrez is responsible of overseeing all worldwide software support and maintenance, also known as our Acceleration Plan, with a goal of enabling customers to meet their key outcomes. She has been with GE Vernova in multiple regions and businesses for nearly 10 years. She is based in Boston. Sep 02, 2024 3 minutes Share When budgets are tight, all costs come under the spotlight. Whether you’re a small business striving for growth or a large complex enterprise – maximizing your technology investments and doing more with what you have is critical. And Technical Support plays a key role.Technical Support is critical, so you can get the answers you need to achieve your operational outcomes. Your HMI/SCADA, MES, industrial data management, and analytics software keep your equipment and plants running smoothly. You need an expert team that has your back, 24x7 – just a phone call away.But, meeting your outcomes requires more than leveraging Technical Support when you have a problem. GE Vernova’s Proficy Acceleration Plans provide the range of services you need to not just maintain smooth operations but to also reduce costs, minimize downtime, deliver great efficiency and quality, and more. Action Plan Here are five 5 ways to accelerate your outcomes – today. Be Clear on the OutcomesIn today’s new normal, our priorities can get fuzzy. Use this time to set clear goals and leverage the guided outcome setting with our Acceleration Plan Outcomes Team. With your Acceleration Plan, you’ll have access to a skilled Success Manger who will build a customized roadmap for your desired outcomes and execute against this plan alongside you. This plan uses Lean thinking to focus your efforts and cut the waste.Learn More About Your Outcome SolutionMake the most of the investment you’ve already made by learning more about all available features which make sense for you. Our training content is available for you online to access at the time that works best for you. Customized training plans can be created especially for your teams, so you get fewer internal questions about “how do you…?” and instead focus on moving your operations forward.Get Personalized Help with your OutcomesIndustrial organizations are challenged on multiple fronts to be more productive and more efficient while at the same time reducing costs. With GE Vernova’s Proficy industrial software experts backing you with digital transformation best practices, your organization can accelerate time to value. You can leverage our expertise and personalized help to improve your operations.Minimize Disruptions to Your OutcomesOnly 15% of all software installations are deemed very successful. Our experience shows that this is often due to a lack of effort and expertise spent on both outcome realization and user adoption. Acceleration Plans help ensure you are part of the successful 15%. Access to technical experts who respond fast to critical issues means fewer disruptions to the outcomes you have planned.Protect Your OutcomesKeep your operation running on the latest technology with software upgrades to use anytime. Get complimentary Proficy software upgrades from GE Vernova with your Acceleration Plan contract. The latest versions of our software feature modern technologies to help your organization achieve critical outcomes. In addition to providing new capabilities that support greater agility and remote collaboration, the latest versions of our software also help to reduce risk in this new normal environment.Stay up to date on the latest with webinars, online access to how-to and what’s new information. Share ideas with other users at Proficy events. Your Acceleration Plan gets you access to these resources, so your investment and outcomes are protected. Next Steps Are you ready for digital industrial transformation? With 125 years of experience building industrial solutions at scale, a substantial investment committed to innovative Proficy software and analytic development, and our own transformation experience, our domain experts at GE Vernova are uniquely qualified to make your digital industrial transformation a success. Author Section Author Ana Gutierrez Product Manager, Customer Success GE Vernova’s Proficy® Software & Services Ana Gutierrez is responsible of overseeing all worldwide software support and maintenance, also known as our Acceleration Plan, with a goal of enabling customers to meet their key outcomes. She has been with GE Vernova in multiple regions and businesses for nearly 10 years. She is based in Boston.