Case Study: Saudi Aramco's Journey to Asset Management Digitalization Customer Story Bar Share Customer Information Introduction Company Saudi Aramco Industry Oil & Gas The Challenge: Saudi Aramco faced substantial barriers in implementing a company-wide digital transformation for asset management. The main challenges included integrating disparate operational, maintenance, and reliability functions into a unified platform, overcoming organizational resistance to new technologies, and ensuring accountability for decision-making and action on system-generated advisories.The complexity of managing vast asset data volumes, maintaining data integrity, and securing critical systems against cybersecurity threats exacerbated the adoption and operationalization of digital solutions. Furthermore, the need for scalable solutions aligned with national strategic objectives, such as Vision 2030, added to the pressure for effective deployment and measurable impact. The Solution: To address these challenges, Saudi Aramco deployed an Integrated Manufacturing Operation Management System (IMOMS) anchored by GE Vernova’s Asset Performance Management (APM) and SmartSignal predictive maintenance.The solution featured centralized data repositories, role-based dashboards, and process-driven workflows tailored to distinct engineering, maintenance, and operational roles. Real-time integration of condition monitoring, predictive analytics, and reliability-centered maintenance was established, supported by standardized work processes and clear accountability frameworks.Cybersecurity was prioritized through on-premises hosting, multi-environment testing (development and production), and ongoing vulnerability management. A strong focus on workforce enablement was maintained through targeted training programs, collaborative adoption workshops, and organizational restructuring to foster a culture of reliability and scalable deployment across refineries. The Result: Data Centralization: Real-time asset data integration from multiple sources (condition monitoring, inspection, historians), supporting comprehensive analytics and streamlined reporting.Accountability: Clear definition and assignment of roles/accountabilities, leading to improved actionability of system advisories and reduction of operational ambiguity.User Adoption: Enhanced user engagement and adoption post-training, with measurable increases in system utilization (e.g., use of APM for criticality assessments and asset health tracking).Reliability Enhancements: Improved asset reliability, safety, and process efficiency by leveraging predictive analytics and risk-based maintenance strategies.Process Standardization: Standardized processes and dashboards across facilities, enabling workforce mobility and consistent operational performance.Cybersecurity: Maintained operational resilience through robust on-premises protocols and ongoing vulnerability management.Scalable Expansion: Scalable digital infrastructure supporting expansion to additional refineries and facilities, in line with enterprise and national goals.Productivity Gains: Typical IMOMS deployment projected to deliver 10–20% gains in asset productivity, with further benefits in cost optimization, capital efficiency, and asset lifecycle management.Change Management: Enhanced change management and adoption practices, promoting sustained digital transformation and continuous improvement. The above summary is based upon a presentation given by Jeremi Arena Smith , Senior Reliability Engineer with Saudi Aramco, in November 2022.