How Rain Engineering and Velotic Help Manufacturers Accelerate Digital Transformation with Proficy Software

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Partner Success Story: Rain Engineering + Proficy Software

Delivering Manufacturing Outcomes Through Partnership

Manufacturers today face increasing pressure to improve production efficiency, ensure product quality, reduce costs, and modernize legacy systems—all while maintaining business continuity.

For Rain Engineering, helping customers navigate these challenges requires more than technology implementation. It requires a strategic partnership that combines deep manufacturing expertise, proven software solutions, and long-term customer success.

That's why Rain Engineering partners with Velotic and the Proficy software portfolio to help manufacturers accelerate digital transformation, improve operational performance, and build scalable solutions that deliver value for years to come.

"At Rain Engineering, our focus is helping customers find value in their solution as quickly as possible—from initial engagement through deployment, support, and long-term success."

Marcela Marquez

Executive Director of Customer Journey, Rain Engineering

Hear Directly from Rain Engineering

Watch Marcela Marquez, Executive Director of Customer Journey at Rain Engineering, explain how Rain works alongside Velotic's product, development, DevOps, and Customer Success teams to help manufacturers deploy Proficy solutions faster and achieve measurable business outcomes.

Why Rain Engineering Recommends Proficy Software

Rain Engineering works with manufacturers across Food & Beverage, Chemicals, Construction Materials, and other process manufacturing industries.

For Rain Engineering, Proficy software provides the flexibility, scalability, and extensibility required to support a wide range of manufacturing environments.

The team consistently recommends Proficy because it enables manufacturers to:
  • Capture and contextualize production data
  • Improve manufacturing visibility
  • Increase Overall Equipment Effectiveness (OEE)
  • Manage quality and compliance requirements
  • Enable track-and-trace capabilities
  • Optimize production scheduling
  • Scale across multiple facilities
  • Support future digital transformation initiatives

"We think Proficy is a very solid platform. It gives us the foundation for collecting and interpreting data while allowing us to expand and configure the solution around each customer's needs."

Marcela Marquez

Executive Director of Customer Journey, Rain Engineering

Customizing Manufacturing Solutions Without Creating Technical Debt

One of the biggest challenges manufacturers face when implementing software is balancing customization with long-term maintainability.

Many organizations require workflows, screens, integrations, or reporting capabilities that extend beyond out-of-the-box functionality. However, excessive customization often creates upgrade challenges and increases long-term costs.

Rain Engineering works closely with Velotic's product, development, DevOps, and Customer Success teams to help customers achieve both objectives.

Using modern APIs, REST services, and supported configuration methods, Rain Engineering develops solutions that address customer requirements while preserving future upgrade paths.

This collaborative approach allows manufacturers to gain the functionality they need today without limiting future expansion opportunities.

A Partnership Built on Collaboration

Rain Engineering values its close working relationship with multiple teams across Velotic.

The partnership includes collaboration with:

Product Management Teams

Aligning customer requirements with future product capabilities and roadmap priorities.

Development and DevOps Teams

Creating scalable solutions that leverage supported integrations, APIs, and cloud-native architectures.

Customer Success Managers

Accelerating issue resolution, improving product adoption, supporting training initiatives, and helping customers achieve measurable business outcomes.

This close collaboration helps bridge the gap between customer needs and product innovation.

"We have relationships throughout the organization that allow us to translate customer needs into product capabilities and deliver value faster."

Marcela Marquez

Executive Director of Customer Journey, Rain Engineering

Proficy Solutions Implemented by Rain Engineering

Rain Engineering delivers end-to-end implementations across the Proficy portfolio, helping manufacturers connect data, optimize operations, and improve decision-making.

Proficy Smart Factory MES

Rain Engineering frequently leads with Proficy Smart Factory MES to help customers:
  • Improve production visibility
  • Capture quality data
  • Track downtime and waste
  • Improve OEE
  • Enable electronic production records
  • Support genealogy and traceability

Proficy Historian

To create a reliable industrial data foundation, Rain Engineering implements Proficy Historian to:
  • Collect real-time operational data
  • Connect equipment and PLCs
  • Centralize manufacturing information
  • Support reporting and analytics
  • Enable advanced manufacturing intelligence initiatives

Proficy Scheduler

For manufacturers struggling with spreadsheets and legacy planning tools, Proficy Scheduler provides:
  • Finite capacity scheduling
  • What-if production scenarios
  • Production sequence optimization
  • Resource utilization improvements
  • Better schedule adherence

Customer Success: Scaling Manufacturing Operations Across More Than 100 Sites

One of Rain Engineering's largest deployments involved a global chemical manufacturer implementing Proficy Smart Factory and Proficy Scheduler across more than 100 production sites worldwide.

To date, Rain Engineering has successfully deployed the solution at multiple facilities across the United States and international locations.

The implementation supports:
  • End-to-end production traceability
  • Quality management and reporting
  • Certificate of Analysis generation
  • ERP integration
  • Multi-language operations
  • Enterprise-wide production scheduling
Orders are automatically downloaded from ERP systems into Proficy, production activities are managed through Proficy Smart Factory, and quality and traceability information is returned to enterprise systems for compliance and customer reporting.

By partnering closely with Velotic's product and development teams, Rain Engineering ensured the solution could be successfully deployed across diverse manufacturing environments while maintaining a consistent global architecture.

Accelerating Multi-Site Deployments with SaaS Manufacturing Software

According to Rain Engineering, SaaS manufacturing software has fundamentally changed how manufacturers approach digital transformation initiatives.

Traditional on-premises deployments often require:
  • Infrastructure procurement
  • Server management
  • Software installation
  • Upgrade planning
  • Ongoing IT support
With SaaS deployments, manufacturers can focus on operational outcomes rather than infrastructure management.

For organizations deploying solutions across dozens—or even hundreds—of facilities, SaaS significantly reduces deployment complexity and accelerates time-to-value.

Benefits include:
  • Faster implementation timelines
  • Reduced total cost of ownership
  • Simplified upgrades
  • Greater scalability
  • Reduced IT burden
  • Standardized multi-site deployments
The global chemical manufacturer highlighted in this story leveraged SaaS capabilities to accelerate deployment across its large manufacturing footprint while reducing long-term support requirements.

Driving Continuous Improvement Through Customer Success

Rain Engineering also works closely with Velotic's Customer Success organization to help customers maximize the value of their software investments.

Together, the teams focus on:
  • User adoption
  • Operator training
  • System administration training
  • Outcome measurement
  • Support escalation management
  • Product optimization
  • Licensing management
  • Upgrade planning
This collaborative model helps manufacturers realize value faster while ensuring long-term success.

How Proficy Helps Rain Engineering Deliver Results

Rain Engineering uses Proficy software to help manufacturers move from assumptions to actionable insights.

Whether customers are focused on downtime reduction, quality improvement, OEE optimization, production scheduling, or traceability, Proficy provides the real-time operational intelligence needed to make informed decisions.

Examples include:
  • Identifying root causes of downtime
  • Monitoring product quality in real time
  • Preventing compliance issues
  • Improving production efficiency
  • Increasing manufacturing visibility
  • Supporting continuous improvement programs
By combining Rain Engineering's implementation expertise with Proficy's industrial software capabilities, manufacturers can act faster, solve problems sooner, and improve operational performance.

Why Rain Engineering Continues to Partner with Velotic

Rain Engineering believes its partnership with Velotic goes beyond software implementation.

The ability to collaborate directly with product managers, development teams, DevOps specialists, and Customer Success Managers gives Rain Engineering a unique opportunity to influence product direction while helping customers achieve their desired outcomes.

That close relationship ultimately helps customers receive solutions that are more scalable, more innovative, and more aligned with their long-term business objectives.

"We're able to influence how the product evolves and bring customer needs directly into the conversation. That allows us to deliver value faster and create better outcomes for manufacturers."

Marcela Marquez

Executive Director of Customer Journey, Rain Engineering

Watch the Full Partner Story

Want to learn more about how Rain Engineering helps manufacturers maximize value from Proficy Software?

Hear directly from Marcela Marquez as she discusses:
  • Multi-site MES deployments
  • SaaS manufacturing software benefits
  • ERP integration strategies
  • Manufacturing traceability and quality management
  • The Rain Engineering and Velotic partnership

About Rain Engineering

Rain Engineering helps manufacturers improve operational performance through industrial automation, manufacturing execution systems (MES), industrial data management, production scheduling, and digital transformation services.

With expertise across process and discrete manufacturing environments, Rain Engineering partners with industry-leading technology providers like Velotic to help organizations modernize operations, improve visibility, and accelerate business outcomes.

Ready to Modernize Your Manufacturing Operations?

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