How Camuzzi Modernized Gas Distribution Operations Across Argentina with Proficy Software Customer Story Bar Share Camuzzi serves more than 2 million customers across Argentina, managing over 46,000 kilometers of gas pipelines and covering more than 45% of the country. To centralize operational data, improve visibility, and support proactive decision-making, Camuzzi implemented Proficy Operations Hub, Proficy Historian, and iFIX.Hear directly from Daniel Beresvil, Telemetry Coordinator at Camuzzi Gas, as he explains how centralized industrial data, remote monitoring, and real-time operational visibility transformed the way Camuzzi manages critical infrastructure across Argentina. Watch the Customer Story Video Customer Success Story: Camuzzi Gas Building a Connected, Data-Driven Utility for the Future As Argentina's largest natural gas distributor, Camuzzi manages one of the country's most critical infrastructure networks.Serving more than 2 million customers across over 45% of Argentina's territory and operating more than 46,000 kilometers of gas pipelines, Camuzzi faces a unique challenge: ensuring safe, reliable, and efficient gas distribution across a vast geographic footprint.To support its ongoing digital transformation strategy, Camuzzi partnered with Velotic to modernize how operational data is collected, centralized, analyzed, and shared across the organization.By implementing Proficy iFIX, Proficy Historian, and Proficy Operations Hub, Camuzzi transformed fragmented data sources into a unified operational intelligence platform that empowers teams with real-time visibility and proactive decision-making. The Challenge: Fragmented Data Across a Massive Service Territory As part of its technology modernization initiative, Camuzzi identified a significant operational challenge.While certain business units had access to operational data, information was distributed across multiple locations, systems, and workstations. Teams lacked a centralized platform for monitoring assets, analyzing operational performance, and responding quickly to emerging issues.Because Camuzzi operates across 15 business units spanning a large geographic region, the company needed a solution that could: Centralize operational dataScale across the organizationEliminate data silosImprove visibility into field operationsEnable remote access to critical informationSupport future digital transformation initiatives "We had information available in certain locations, but we didn't have centralized access to that information. We needed a solution that would allow us to scale and make operational data available throughout the organization."Daniel BeresvilTelemetry Coordinator, Camuzzi The Solution: A Connected Proficy Platform To support its modernization efforts, Camuzzi implemented a combination of Proficy solutions that work together as a unified operational technology platform. Proficy iFIX: Centralized Data Collection and Visualization Camuzzi uses Proficy iFIX as its primary SCADA and operational data management platform.The solution enables the organization to collect and manage telemetry data from field instrumentation, monitor critical assets, and create customized operational views tailored to specific facilities and business requirements. Proficy Historian: Industrial Data Management and Analysis Proficy Historian provides Camuzzi with a centralized repository for operational data.By capturing and historizing real-time telemetry information, the company can analyze trends, investigate incidents, optimize performance, and support long-term operational planning. Proficy Operations Hub: Web-Based Operational Intelligence Operations Hub became the primary interface for end users across the organization.By connecting iFIX and Historian, Camuzzi created a web-based operational intelligence platform that enables users to access real-time information from virtually any location and device with internet access.The result is a connected workforce with secure access to the information needed to make informed operational decisions. From Reactive Operations to Proactive Decision-Making Before the implementation, operational teams often responded to issues after they occurred.Today, Camuzzi operates with a fundamentally different approach.The combination of centralized data, real-time visibility, and automated alerts enables personnel to identify potential issues before they become operational problems. "The digital transformation we carried out completely changed how we work. Before, we reacted when a problem occurred. Today, we have centralized information, early alerts, and the ability to act proactively in critical situations."Daniel BeresvilTelemetry Coordinator, Camuzzi This shift from reactive operations to proactive asset monitoring has become one of the most significant outcomes of the project. Delivering Operational Visibility at Scale The Proficy platform now supports operational users across the organization and provides visibility into thousands of data points throughout Camuzzi's infrastructure network.Deployment Highlights More than 2 million customers servedCoverage across 45% of ArgentinaMore than 46,000 kilometers of gas pipeline infrastructure15 business units connectedMore than 300 active usersMore than 400 telemetry measurement pointsMore than 5,000 operational variables and tags monitored By creating a single source of truth for operational data, Camuzzi has standardized information across the organization and enabled teams to work from the same real-time data set. Reducing Costs Through Remote Monitoring One of the most immediate benefits of the deployment has been the reduction of field travel and operational inefficiencies.With real-time operational visibility available remotely through Operations Hub, personnel can access critical information without traveling to remote locations.The organization has also significantly improved the reliability of its visualization environment.Results Achieved Reduced travel requirements for field personnelIncreased operational visibilityImproved system reliabilityStandardized operational data across the organizationFaster access to informationMore efficient decision-making Most notably, incidents related to data visualization and monitoring systems have been reduced to approximately 20% of previous levels following the transformation.See the Transformation in Action Want to hear how Camuzzi shifted from reactive operations to proactive decision-making across a network serving more than 2 million customers? Watch the Full Customer Interview Supporting Reliable Energy Delivery For Camuzzi, digital transformation is about more than operational efficiency.The company provides an essential service that millions of people rely on every day.By centralizing data and improving operational visibility, the organization has strengthened its ability to deliver reliable natural gas service while supporting long-term sustainability goals. "These solutions have had a direct impact on service reliability. Today we have unified and standardized information. We can all work with the same data and make better decisions."Daniel BeresvilTelemetry Coordinator, Camuzzi The ability to remotely monitor infrastructure, identify issues earlier, and coordinate actions across business units helps ensure continuity of service throughout the network. Why Camuzzi Chose Proficy According to Camuzzi, one of the biggest differentiators of the Proficy portfolio is the integration between solutions.Rather than relying on multiple disconnected applications, the company benefits from a connected ecosystem that combines SCADA, industrial data management, and operational visualization into a unified platform. "Unlike other solutions that require multiple independent tools, Proficy allows us to work with interconnected technologies that provide greater visibility, stability, and access to operational data."Daniel BeresvilTelemetry Coordinator, Camuzzi This integrated architecture enables Camuzzi to continue expanding its digital transformation initiatives while maintaining control, scalability, and operational consistency. Positioning Camuzzi at the Forefront of Utility Innovation Through its partnership with Velotic and implementation of Proficy software, Camuzzi has established a scalable foundation for future growth and innovation.Today, users across the organization have access to real-time information that supports operational decision-making, improves collaboration, and strengthens service reliability.The modernization initiative has helped position Camuzzi as a technology leader within Argentina's energy sector while creating a foundation for continued expansion of Industrial IoT, telemetry, remote monitoring, and operational intelligence capabilities. "Velotic has allowed Camuzzi to position itself at the technological forefront of the energy sector by connecting users, providing real-time information, and supporting better operational decision-making."Daniel BeresvilTelemetry Coordinator, Camuzzi About Camuzzi Camuzzi is Argentina's largest natural gas distributor, serving more than 2 million customers across over 45% of the country. With more than 46,000 kilometers of gas distribution infrastructure, Camuzzi delivers essential energy services to residential, commercial, and industrial customers throughout Argentina.Ready to See How Camuzzi Built a Modern Gas Utility Data Platform?Watch the full interview to learn how Camuzzi uses Proficy Operations Hub, Proficy Historian, and Proficy iFIX HMI/SCADA to: Centralize operational dataEnable remote monitoringImprove supply reliabilitySupport proactive maintenanceScale digital transformation across a large geographic network Watch the Customer Story Video Ready to Modernize Utility Operations?Learn how Proficy Operations Hub, Proficy Historian, and Proficy iFIX help utilities centralize operational data, improve remote monitoring, and accelerate digital transformation initiatives. Contact us today