Consistency across the globe: Standardized maintenance for your aero fleet at Level-2 service centers
Matt Vaupel
July 07, 2025
3 min read
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In the energy industry, some of the biggest threats to operators are potential outages and downtime. For consumers, this means loss of power and increased frustrations—and for operators, lost revenue and headaches.
Reducing downtime with expert maintenance
Each hour an engine is not operational translates to lower efficiencies and a heightened risk of further disruptions. This is the reason why expert and accessible maintenance and fast turnaround times are so crucial. At GE Vernova’s Level-2 service centers (also referred to as L2 shops by our customers), we offer on-site and local repairs for LM6000, LM2500, and LMS100 aeroderivative gas turbines used in many grid operations. Our global network of maintenance facilities aims to bridge the gap between remote plant locations and accessible services.
By reducing the distance between a customer’s site and our repair locations, we can achieve faster turnaround times with fewer logistical hurdles. This encourages a more efficient return to operations and decreased forced outage duration. GE Vernova currently has nine strategically located Level-2 service centers across the Americas, APAC, and EMEA. Our extensive global presence allows us to offer local services, helping your team return to service in an average timeframe of seven days or less, depending on parts availability.
GE Vernova Level-2 service centers
Standardized procedures for consistency and efficiency
In terms of repair scopes, our technicians can perform both partial and full services on module exchanges, vane, and blade replacements, among others, under a carefully controlled environment. Factors like temperature, humidity, and airflow are maintained across all locations, so that each piece of equipment is tested and serviced under the same conditions. Standardized procedures not only help achieve consistent results from a single service provider but also allow for faster turnaround times—assuming full tool and equipment capacity at each location. This aims to ensure that your engines are returned to you in optimal condition, ready to perform as expected when put back into service. Having these standards is especially important for customers managing large fleets across multiple regions, as it simplifies maintenance logistics and reduces the complexity of working with multiple vendors.
Proactive fleet management and risk assessment
While having a repair network available in the event of an emergency is essential in keeping the grid up and running, preventative measures and maintenance plans are equally important. At GE Vernova, we emphasize regular maintenance schedules and offer personalized solutions to help keep your equipment fully functional. Our team understands that operating conditions, fleet history, and maintenance requirements differ among each engine and that a one-size-fits-all approach isn’t realistic. Our Level-2 service centers offer tailored maintenance solutions for each engine in our care.
A key benefit of this approach is the ability to proactively manage the health of your fleet. By performing regular risk assessments and analyzing performance data, we can often identify potential issues before they become major problems. Our engineering team works with you to evaluate risk and determine the best course of action to keep your engines running efficiently. By addressing small issues before they escalate, we help prevent costly repairs and keep your engines running longer. The team is able to do this, in part, because each L2 facility is staffed with expertly trained field service technicians with full, end-to-end access to the OEM network; this knowledge encompasses engineering, parts and continuous training to better assess—and keep a record of—your fleet’s specific needs.
In closing
GE Vernova’s Level-2 service centers offer the convenience of location and the standardization of an OEM provider. With access to each fleet’s data, our engineers and technicians can more easily understand equipment malfunctions, help predict future hurdles and offer customized care. At GE Vernova, we understand the urgent need to return to operations, and it is why our Level-2 service centers are specifically tailored for quick, efficient corrective maintenance for your fleet—locally.
Matthew Vaupel
Aeroderivative Field Director, North America
Matt is the Aeroderivative Field Director for North America at GE Vernova. Since joining GE in 1996 as a field engineer, Matt has built a distinguished career spanning nearly three decades across multiple facets of the organization. His experience includes leadership roles in training, operations, and customer engagement.
Matt is known for his commitment to operational excellence, customer success, and team development on a global scale. He holds a bachelor’s degree in electrical engineering from Michigan Technological University and an MBA from Rensselaer Polytechnic Institute.
*This voiceover has been generated using artificial intelligence technology. While reasonable efforts have been made to ensure accuracy, this voiceover may contain inaccuracies or mispronunciations. The original written blog post remains the authoritative source.
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