The challenge
The plant's 7FA peaking unit tripped in the fuel gas purge system with no single clear cause. This placed the unit in a stopped state and removed its output from the dispatch stack. Every hour without a confirmed root cause extended the financial exposure, so with generation offline and no on-site diagnosis available, the operations team called GE Vernova's Remote Diagnostic Services.
The solution
The RDS team connected in 30 minutes via the Remote Services Gateway, reviewing the fault sequence in near real-time. Within an hour, the engineer identified that pressure switch I63PG1BH was detecting pressure when purge block valve VA13-1 was closed, and the 20PG-1 and 20PG-1 solenoids were passing air. Both were replaced and the unit returned to service in under four hours from the initial call.