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These days, we're all trying to do more with less, but GE Vernova can help. Our upgrades and modernizations can help you get more from your existing assets. Discover the possibilities with our interactive upgrades selector.
Controls
Control Lifecare Services
Whether you need 24/7 technical support, live remote diagnostics, onsite field engineering, or parts management, we have you covered with GE Vernova's Controls Lifecare Services (CLS).
Podcast
Cutting Carbon - Season 9
Join Dr. Jeff Goldmeer, Brian Gutknecht, and special guests for the final season of our 3-part series as they discuss the roles digital and electrification will play in the energy transition.
Decarbonization in action
Explore the future of energy
See how GE Vernova's Gas Power business is helping to build a world that works.
Overview
When the plant's 9FB combined cycle gas turbine didn’t synchronize during a start sequence, the operations team faced a potential unplanned outage.
With the potential for losses running from $270,000 to over $1 million depending on duration, they called the operations team called GE Vernova's Remote Diagnostic Services (RDS) for remote support to diagnose the fault in near real-time.
The RDS team connected within 20 minutes of the call and the engineer pulled up the Exciter Process Alarms and the Sequence of Events log. Within two hours, the data pointed to a communication loss between the EX2100* exciter controller's core and both the M1 and M2 cores. The RDS engineer identified a faulty DSPX card as the root cause and the unit returned to service in under four hours.
*EX2100 is a trademark of GE Vernova and/or its affiliates.
Outcomes
RDS connection established
Root cause identified
Unit returned to service
Estimated return-to-service savings
** Based on 450 MW at $25/MWh spark spread.
A fault that could have triggered a multi-day forced outage was resolved in a single shift. Access to live alarm data and sequence of events logs gave the site team a precise repair action, rather than a list of possibilities to work through.
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